Log-in help

Need help to log in? Here are some simple steps you can take to try to solve any problems you’re having on your own. If you are still experiencing problems after reading this, please contact us.

To log in, you need your email address and password that you gave yourself when you first set up your online identity with Bridge-Builders. If you don’t remember this information, don’t worry. We can send your password to you again.

Forgotten your password? Click here to access the log-in page where you can request a reminder of your password.


NEED TO REGISTER FOR WEB ACCESS?
Many people were on the mailing list of bridge-builders (The Pocket Testament League UK) before we created our new secure website, and therefore don’t yet have an online identity.  You may have tried to log on and received a message saying you don’t have an account.

So although you are on our mailing list your e-mail address is not recognised by the website or you have never been given a password.

Simply e-mail dave@bridge-builders.net using your current e-mail account and give your full name and address (including your postcode) and we will e-mail instructions back to you.


DON’T RECALL SETTING UP AN ONLINE IDENTITY?

It’s possible that you have an online identity but don’t remember setting it up. To avoid creating a duplicate entry, we recommend that you first try our password retrieval feature to make sure you don’t have an online identity. If you don’t, you’ll get a message letting you know that. If you do, you’ll get your password sent to you by email.


GETTING A MESSAGE THAT YOUR PASSWORD IS INCORRECT?

In our complex world, filled with passwords for every kind of activity, it is easy to forget which one was used for which account! If you have been getting a login error message, just use password retrieval feature to have your password sent to you by email. Please note that it will send this information to the email address we have on file in our system.

Forgotten your password? Click here to access the log-in page where you can request a reminder of your password.


STILL HAVING TROUBLE?

We’ll be glad to help if all this is confusing. Not everyone is familiar with setups on websites. You can ring us to get personalised help. Please ring 0151 609 0144 during normal office hours. We’ll try our best to assist!

Not a member yet? Click here to learn more.
Bridge-Builders
TOP OF PAGE  | Bridge-Builders is the business name of The Pocket Testament League Ltd., a company limited by guarantee, registered in England no. 1461289.
Reg address: 32 Edenpark Rd, Birkenhead CH42 9JP. © Bridge-Builders 2005. Design by ninefootone creative. Privacy and Cookies.